Shipping policy

Shipping Policy

Once an order has been processed and prepared for shipping, a tracking number with the courier details will be emailed to you.

Our average delivery time is 2-5 business days.

Please note shipping windows are estimates provided by the courier and may vary depending on location, service and weather, please allow ample time for your order to arrive.

U-Guard reserves the right to choose the carrier with whom to delegate packages. Due to safer workplace practices, carriers may not physically tender packages to the recipient or capture signatures.

Back and special orders are subjected to manufacturer production and transfer time, which will be relayed to you prior to order processing.

Here at U-Guard, we offer free ground shipping within Canada. Some restrictions do apply: Shipments to Northwest Territories, Yukon, Nunavut, certain areas in Labrador and any rural area with very limited access to our couriers might require extra shipping charges. Our website may eliminate these remote areas, please reach out to us to negotiate a shipping cost if needed.

Certain oversized products might require extra shipping charges.

In the case where your order requires additional shipping charges, you'll be contacted by our customer service team through either phone or e-mail to get your confirmation on the additional freight charge or a full refund before proceeding with the order.